Privacy Policy for SWEEP App

Effective Date: December 1, 2024

At SWEEP, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. By accessing or using SWEEP, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services effectively.

a. Personal Information:

• Name, email address, phone number, and address for account creation and communication.
• Payment details (credit/debit card or other methods) for transaction processing.

b. Usage Data:

• Information on app usage, including pages viewed, features accessed, and session durations.
• Device and connection data, such as IP address, device type, operating system, and app version.

c. Location Data:

Real-time location (with your consent) to offer location-based services, such as matching you with nearby vendors.

2. How We Use Your Information

We use the information collected to:

• Deliver Services: Process orders, connect customers with vendors, and enhance the user experience.
• Facilitate Payments: Manage transactions securely and accurately.
• Ensure Security: Prevent fraud, unauthorized activities, and other risks.
• Communicate Updates: Notify you about promotions, new features, and service updates.
• Legal Compliance: Fulfill legal and regulatory obligations.

3. Sharing Your Information

We value your trust and only share your information when necessary:

• With Vendors: To provide the services you request, such as sharing contact details and order information.
• With Service Providers: For essential business operations like payment processing and analytics.
• For Legal Reasons: When required by law or to protect our rights and user safety.

We do not sell your personal information to third parties.

4. Data Security

We adopt industry-standard security practices to safeguard your data against unauthorized access, loss, or misuse. While we strive for robust protection, no system can guarantee complete security.

5. Your Rights

You have control over your personal data, including the right to:

• Access and Update: Modify your information through your account settings.
• Request Deletion: Delete your account and associated data, subject to legal obligations.
• Withdraw Consent: Revoke permissions for location tracking or marketing communications at any time.

6. Children's Privacy

SWEEP does not knowingly collect information from individuals under the age of 18. If we become aware of such collection, we will take immediate steps to delete the data.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be communicated via the app or email. Continued use of SWEEP after updates signifies your acceptance of the revised policy.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us:

Email: [email protected]

Address: Office 41, Building 881, Road 3618, Block 436, Al Seef, Kingdom of Bahrain

Thank you for trusting SWEEP with your information. We are committed to protecting your privacy and enhancing your experience!